Subject to availability and receipt of payment, requests will be processed and delivery time confirmed within 72 hours.
South Africa Only
- Free (Local: 2 days/Imported: 4-8 days)
- NB* Made-to-Order Parts take between 30-45 days to manufacture and ship!
Once your order has been shipped you will receive email or mobile notification of the shipping, and in some cases – with a tracking number.
- Delays due to local strikes or customs are out of our hands.
*If your order is in-stock or supplied locally, and payment is cleared, it will be shipped immediately. You will receive a waybill number via email or phone
USA
UK
At Lowered Fashion, we take pride in delivering high-quality automotive-inspired apparel. To ensure a smooth shopping experience, please review our returns policy:
Refunds
- No Refunds: We do not offer refunds for correctly supplied items.
Exchanges & Returns
- Eligibility: Returns are only accepted for specific items. Please contact us before making a purchase if you are uncertain about size, color, or other specifications.
- Condition: Items eligible for exchange must be returned in their original, unworn condition with all tags and packaging intact. Items showing signs of wear, damage, or alteration will not be accepted.
Process
- Contact Us: Customers must contact us within [timeframe, e.g., 7 days] of receiving the item to arrange a return or exchange.
- Shipping Costs: All return shipping costs are the responsibility of the customer, except in cases where the product was received damaged or defective.
- Damaged/Defective Items: If you receive a damaged or incorrect item, we will correct the mistake at no additional cost. Please contact us immediately with photos for verification.
Order Cancellations
- Before Shipping: Cancellations of orders not yet processed or shipped will incur a 7.5% handling fee.
- After Import: Cancellations for imported or custom orders will incur a 40% handling fee.
Thank you for choosing Lowered Fashion. Your satisfaction and confidence in our products are important to us. For questions or assistance, please contact our customer support team at [contact information].
If an item is on backorder or an order is delayed by our supplier, Lowered Fashion will notify you via email or phone.
In case an item is delayed you have the option to either wait, exchange the item for another item or cancel the order.
Lowered Fashion shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf – Furthermore, you may view our Privacy Policy for cookies we keep
Payment can be made using the following options:
- Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and other globally recognized payment cards.
- Bank Transfers: Payments can be made via bank transfer to TrackRecon’s bank account. Bank details will be provided at checkout or upon request. Please note that international bank transfers may incur additional fees charged by your financial institution.
- Digital Payment Platforms (Optional): We support secure payments through platforms such as PayPal, Stripe, or other widely accepted payment gateways (if applicable).
For your convenience, all transactions are processed in [currency, e.g., USD, EUR, GBP], and exchange rates may vary depending on your payment provider.
If you experience any issues during checkout or require assistance, please contact us at [contact information].
The merchant outlet country at the time of presenting payment options to the cardholder is [Country Name, e.g., South Africa]. Transactions are processed in the primary currency of [Currency Name, e.g., South African Rand (ZAR)].
For international customers, your payment provider will automatically convert the transaction amount into your local currency based on their current exchange rates. Additional charges or fees may apply depending on your payment provider or bank.
If you have any questions about currency conversion or transaction details, please Contact Us
This website is governed by the laws of South Africa and Lowered Fashion chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
In accordance with international regulations, companies that operate as parallel (‘grey’) importers are required to inform customers that:
- They are not authorized by the manufacturer as an official distributor of the branded product.
- The authorized distributor in the respective region is under no obligation to honor the manufacturer’s guarantees/warranties or provide after-sales service.
- The parallel importer assumes full responsibility for supporting and servicing the products they supply.
Lowered Fashion operates as both a parallel importer for certain products and an authorized dealer/distributor for others. These distinctions are clearly specified in the product descriptions or accompanying documentation for each item.
If you have any questions about a product’s status or its warranty/service coverage, please contact our support team at Contact Us
Lowered Fashion may, in its sole discretion, change this agreement or any part thereof at any time without notice.
For more info, View our Terms Of Service here.